Recent testimonials from REAL people...
thank you so much for sorting out the purchase of our new car.
We are delighted with it, so comfortablle and easy to drive !
Our very best wishes
G and D H.
very best wishes
C and J .
By the way - loving the Wrangler.
Very happy with repair, will use again.
Miss P. Newport. ( October 2012 )
Brilliant service, Excellent. Would Recommend.
Mrs F. Caerphilly. ( October 2012 )
Excellent, professional service. ( October 2012 )
Mr J. Cwmbran.
To Viv, (Sales)
just a little thankyou for your friendly & kind service you have shown us.
We will most definately be coming back to you for our next car.
H & H, J October 2012.
Thank you so much
P & C August 2012.
thanks for all your help with the purchase of my Jeep
K & M August 2012.
I would like to pass on my thanks for an efficient service on my daughters car ,we were very impressed with the price and the valet service that was given i shall definitely be ringing you again.
K L June 2012
They were very polite and courteous.
I picked my car up from James & Jenkins service department,whom i cannot speak highly enough of.
Mr S May 2012
i am writing to thank you so much for the excellent customer service i received from you
when purchasing my new car from you.
You were so courteous and kind.
I would recommend James & Jenkins to anyone,i absolutely love my new Corsa.
My sister is considering buying a new car in the future and i will make sure you will be our first call.
Kind regards & best wishes
L O August 2012
much appreciated your help in choosing a New Car
B & J W june 2012
Thanks for everything. You have been really thoughtful and helpful.
lots of love
C & S june 2012
Just a note to say Thank You !. We love the new car and as always we can not fault the service you gave us.
You made the purchasing of a new car a pleasure.
N & C March 2012.
"I have recently purchased a Jeep Compass from your firm. Mr Tony Grimas was our Sales Consultant and I must say the service provided was second to none. Mr. Grimas was extremely helpful and informative and everything was dealt with very efficiently...."
Mr L.P. 17th May 2011
"I thought I would write you a short note just to say that the experience I had buying my Dodge vehicle from your garage was terrific.
From start to finish Tony (salesman) really looked after me, put no presure on me whatsoever and was true to his word throughout the whole process."
John K. April 2011
"Thank you for the repair to our Zafira. The results are superb, and we couldn't have asked for a better service - so we have posted the Customer Satisfaction card with a 10 out of 10 score"
Mr J.R.C 25th November 2010
"In these days of internet-enabled self service and target-driven call centres it's becoming increasingly rare to experience good customer service, the kind where you genuinely feel your custom is appreciated and where a company goes out of its way to make a difference. Actually being moved to write on the subject is even rarer. However, I must write to congratulate you on a first class experience on my recent purchase of a nearly new Meriva. Particularly I must single out your sales consultant who was excellent at all stages, from finding the car in the first place, to his attentiveness and flexibility at the various times I visited the showroom. Please pass on my thanks to him for his professionalism and refreshing straightforwardness in the sale. Further, a pat on the back for you and your management team for getting the balance just right."
Mr A. M. March 2010
I would like to take this opportunity to thank you very much for helping me with my new car. The service that I was given was outstanding and very much appreciated. I would highly recommend your company to anyone looking for a car. Both my partner and I were greatly satisfied with the level of service we were provided by yourself and your colleagues. I have never dealt with a company that has such brilliant customer relations as your company. I would also like to thank you for the wonderful flowers that I was given, they were unexpected and such a lovely thought. Thank you for all your help.
Mrs L. E. June 2010
"I recently had dealings with your garage in Cardiff, and I was so impressed that I felt it only fair to tell you......
....My car is due for its' first service in January. It is not difficult to guess where it will be going.. Thank you for giving me such 1st class service.
Mr I.P.C. 9th November 2010
My wife and myself would like to express our gratitude for the courtesy shown to us on the recent purchase of our car. First impressions always last, and we must say that we were both treated with kindness and no pressure, from first to last. Our thanks for coffee, TV, and flowers (you impressed my wife) and immediate aftersales care (blind spot on mirror).
J & B INGRAM 2009
Just a few words to show my appreciation. After waiting almost 3 months for a different car at a different showroom, they didn’t deliver the goods. Within a week of ordering a car from you I drove away with it. The service received was first class. Thank you very much.
Just to say a big thank you for your help and advice in buying 'Ernie'. It was a real pleasure coming to James & Jenkins because I was left to my own devices to have a look at your cars and was not pressured by anyone to buy. You should now show this card to your boss and ask him for a raise as you both deserve it, you are great salesman. Once again thanks a lot and take care.
MRS R. C. January 2010
We would just like to say a big thankyou for matching us up with the perfect family car (silver Zafira) and the beautiful bouquet of flowers that were very unexpected. We will definitely be recommending you to others and will be back in a few years!
STEVE & EMMA G. & FAMILY